Nolyn Kju
map-marker Sacramento, California

To verify account exists still

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I want your services to continue for ever.and am happy to be connected with you and be a customer.

This is always good for me to use my phone.

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User's recommendation: This is a awesome company with cell phones.

Kary Dpd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Turlock, California

Need talk with an agent

My phone is broken screan hard to text can I get a new phone please.I can only talk on speaker because cut me on the cheek.

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Sonia Pdi

I need help through the application proces

I was given a phone and I made one phone call and then every time I tried making a phone call and its say application error so I contacted stand up wireless and they told me to contact California life

Line and I did . I was told to fill the application and every time I fill out the begging and then it takes me to the front of the application d as o I need help with this

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Preferred solution: I need a phone for my work I haven had a phone gif 2 weeks already

Anonymous
map-marker El Centro, California

Stop coming to my house. Not interested means not interested.

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Stop coming to my home and trying to give free government phones away. I told you I am not interested!

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Barney S Vfw
map-marker Sacramento, California

How do I install I need to know how to put phone in

I need information as to putting contact phone numbers in. Can I get user manual I would appreciate this thank you

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John J Gua

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Verified Reviewer

Complaint

Have called multiple times to get documents for application sent, and they never sent them until I filed a grievance with the CA PUC. They denied the service based on not receiving a document that they never sent.

They tend to deny receiving paperwork forcing you to wait a

month. Then you have to call and request the documents again, and wait to see IF they send them

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Pros:
  • Supposedly
  • Help low-income customers with landlines
Cons:
  • Difficulty in getting paperwork
  • Customer service lacking

User's recommendation: Beware them

Seneca K Xem

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Verified Reviewer

Need to disconnect my current service

I need to clear my benefit, in order to receive another from another provider like the one I was assigned to previously.

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Preferred solution: Clear my service

Shacora Cma

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Verified Reviewer
| map-marker Antelope, California

Cancel my services

I don't have my old phone and I want another free phone. My phone was cracked on the screen badly. And I want to cancel my services

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Shacora Cma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Antelope, California

My phone is disconnected

I need to cancel my services now!! I can't find any number to cancel my services.

I had a cloud mobile status 5 free phone. I need to get the service cancelled.!!

What is so hard about helping a customer out. Damn it c

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Warner Bfd

Your reps listed that I had changed carriers, when in fact I NEVER did. I HV had assurance for 3yrs. Lifeline disconnected my service early this morning without any warning. I HV been trying all I HV

A rep from assurance hacked my acct and listed me using another carrier.. Thats FALSE info.

Now my phone is turned off. I need it back on NOW

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Robert P Oir

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Verified Reviewer
| map-marker Oakland, California

Want unlimited data

I have not received my unlimited data. I was approved 4 weeks ago but have not received it.

I called customer service and I was redirected and the rep hung up on me. One told me the supervisor wasn't in.

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Preferred solution: Unlimited data

Anonymous
map-marker Menlo Park, California

Service not working

My service was discontinued because assess wireless said that I have another phone and I told them the cell phone that I have is the only one I have so they told me the number was changed so I told them to keep the number they change it to so they told me that it's done so when we tryed to use my phone it was discontinued I have not been able to cashout se my phone for a whole month my phone account is 447819 my name is Latisha jones last SSN 5466 08/03/1978

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Anonymous
map-marker Chula Vista, California

LOST OR STOLEN CELL

Hello

Thanks for contact me. And yes this x person stole my cell phone, but I already cancel. My question is when I can get other cell phone?

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Anonymous
map-marker Chula Vista, California

LOST OR STOLEN CELL

I lost my cellphone. I don't know where.

It could been in the grocery store or in the bank. I would like to report it in order to cancel

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Anonymous
map-marker Rialto, California

People using my address

2 people are using my address. Manual L.

Hernandez and Adam Viramontes Bernatene- 2851 S. LaCadena Dr #62 Colton, CA 92324. Ive lived here 21 yrs I do not know these people.

I own this mobile home. Stop sending their mail please.

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Adrieanna Ruc
map-marker Riverside, California

Service not working

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I want to cancel service because service is limited in my area therefore I am currently having trouble canceling service now. Need help! ASAP!!

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